Problems with German customs to be expected? :-/

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Hogosha
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Joined: Tue Feb 05, 2013 6:42 pm

Problems with German customs to be expected? :-/

Post by Hogosha » Mon Mar 25, 2013 10:04 pm

Hey Bitcraze developers.

I'm from Germany and pre-ordered a 10-DOF Crazyflie from the first charge.
Now I heard that even the Famous Kickstarter-Project "Pebble" (the Smartwatch) had problems with the German customs, because of radio-technology and missing certifications and things like these.
They had to let the customs destroy the Smartwatches or send them back.
Do I have to be scared, I could possibly not get my Crazyflie? Are all certifications there and good visible for the customs, in case they open the package?

I can't wait to get my Crazyflie and the pictures of the first production samples made it much worse.

I hope to here good news from you.

Thanks in advance.

Hogosha

cracklecrackle
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Posts: 21
Joined: Tue Feb 19, 2013 9:26 am
Location: Germany
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Re: Problems with German customs to be expected? :-/

Post by cracklecrackle » Tue Mar 26, 2013 3:09 pm

Hello,

i'm also from germany and was worried about the customs, too. I searched the seeedstudio forum about that topic and found this post (ordered the second batch):
After talking with Seeed, we have established a simple procedure for proper declaration of registered mail shipments that works well for Germany:

1. When placing the order I enter the requirements into the comment field:
- declare contents with real value/total amount of invoice on the custom slip/form and mark as commercial shipment
- include 2 copies of the invoice
2. When I receive notification from the postal service here in Germany to collect the shipment at the customs office I
- fill out the custom declaration slip that's attached to the notification (including the proper tax codes for the items)
- take copies of the Paypal payment and the Seeedstudio order confirmation eMails and a screenshot of the invoice/order from the Seeedstudio online shop "My Account Information" --> "Previous Orders" and collect the shipment at the customs office - as a company you need a custom ID number (Zollnummer) as well.

No more problems since we established this procedure - most if not all items I have ordered from Seeed so far have no customs fee anyway, only import tax (19% for Germany atm).

Again, many thanks to Eric & Fan for their cooperation!
Full thread: http://www.seeedstudio.com/forum/viewto ... alue#p2671

I think the customs maybe will block the shipping an we have to pay customs duties and tax, normally the customs inform you with a letter about that and give you some time to took the order directly from the customs center after unpacking the package an paying the duties and tax. Don't forget to take a hardcopy of the bill and your identity card with you.

Would be great if you could share your experience here when your order arrived.

Greetings
Crazyflie Nano 10-DOF

alex
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Posts: 135
Joined: Mon Feb 18, 2013 11:36 am
Location: Germany

Re: Problems with German customs to be expected? :-/

Post by alex » Wed May 01, 2013 2:51 pm

My Crazyflie went through the customs without any problems yesterday. I'm from Germany, too.

albundi
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Joined: Wed May 08, 2013 10:34 am

Re: Problems with German customs to be expected? :-/

Post by albundi » Wed May 08, 2013 10:40 am

I'm still waiting for my pebble :(
But the copter arrieved yesterday(Germany), without any Problem.

matz
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Joined: Fri May 10, 2013 11:39 am

Re: Problems with German customs to be expected? :-/

Post by matz » Fri May 10, 2013 11:53 am

Hi,

i pre-ordered a 10-DOF Crazyflie. There have been no problems with the german customs. i had to pay "only 24 €" for taxes.

DesTinY
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Posts: 97
Joined: Sat Feb 09, 2013 5:18 pm
Location: Bünde, Germany

Re: Problems with German customs to be expected? :-/

Post by DesTinY » Sat May 11, 2013 3:23 pm

No problems for me with the german customs (ZOLL). And the best tax free!
Maybe this is the reason: :shock: :lol:
Image

expensive gift 8-)

Daniel
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Joined: Tue Apr 30, 2013 9:38 am

Re: Problems with German customs to be expected? :-/

Post by Daniel » Sat May 11, 2013 3:38 pm

i'm from germany too arrived yesterday no taxes to pay for me

863456346
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Joined: Thu May 23, 2013 12:47 pm

Re: Problems with German customs to be expected? :-/

Post by 863456346 » Thu May 23, 2013 12:55 pm

Same here, no problems whatsoever with german customs.

Thanks for that guys.

Ordered on the 6th of may, got it on the 23rd of may.

Here is a screenshot of the DHL order status

Attention: As soon as you get an UPU / Matchcode there won't be anymore status updates on the DHL site. It took three days from getting the UPU Code to holding the package in my hand.

Image

TheFrog4u
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Posts: 113
Joined: Fri Feb 08, 2013 6:59 pm
Location: Bremen, Germany

Re: Problems with German customs to be expected? :-/

Post by TheFrog4u » Thu May 23, 2013 7:09 pm

My status is still at 40% (no upo code), but got my cf already about 2 weeks ago!

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