Bitcraze Forums

First thankyou for your great products

The main point is this what shoud I do....


Until now I've found 3 of these decks
Actually one of them, the sensor's pad was not attached clearly, so I tried to resoldering it by myself and it was bad choice

Hi,

Sorry to hear that you're having issues, sounds like something we need to investigate. Could you drop us an email at support@bitcraze.io with the serial numbers of the decks and we'll arrange some replacements?